Mission & Values
GEM Inc. is all about people building solutions our customers value. We achieve our mission by living our core values. Core values remain constant. They are the enduring, fundamental beliefs that guide our actions every day.
Our ultimate goal is to improve your business performance.
Core Values:
Safety First
- People feel my personal commitment to health and safety excellence.
- I choose safe behaviors and safe conditions for every task, every day, and insist that my fellow associates do the same.
- I live up to my responsibilities, and hold myself accountable for keeping my commitments and the commitments of the entire team.
- I acknowledge my mistakes and make it right.
- I treat others with dignity and mutual respect at all times.
- I help create a work environment where everyone has the opportunity to be engaged and make a difference in their work.
- When my coworkers and I need to discuss important issues, everyone is approachable, regardless of their positions in the Companies.
- I am passionate about ensuring the success of my external and internal customers.
- I build long-term relationships with my customers by listening to them, understanding and anticipating their needs and delivering solutions they value.
- I ensure that our customers have a great experience working with us.
- I do what needs to be done to ensure every team member's success.
- I welcome differing viewpoints and encourage candid, sincere debate.
- My coworkers and I openly exchange meaningful information about the direction and performance of our company.
- I look for and support solutions that bring the greatest benefit to our customers, even when it requires sacrifice.
- I sweat the details that I control and positively influence the factors outside my direct control to ensure that the job is done. I investigate new ideas and develop innovative solutions to our team's challenges.
- I consistently use our existing systems and processes, and I take a disciplined approach to improving them.
- I give my time and resources to improve the quality of life in our communities.
- My actions help build a sustainable future environment.
By living these core values, we achieve long-term success for our stakeholders – our customers, associates and shareholders. GEM's mission is to help you get the most out of every process and facility investment you make so you can continue to build a better business. Our ultimate goal is to improve your business performance.
GEM Inc. is a specialty contractor offering a broad range of services designed to improve the performance of your process and facility investments.
We take pride in our industry-leading safety performance. Find out how your contractor's safety program can impact the success of your project!
HVAC: (419) 720-2700
Construction: (419) 666-6554